STANDARD TERMS AND CONDITIONS OF SALE
Welcome to Durbalink! By accessing or making a purchase from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
1.1 Durbalink is an online store that connects customers with a wide range of products.
1.2 By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or guardian. 1.3 These terms may be updated periodically, so we encourage you to review them regularly.
2. Products and Pricing
2.1 Durbalink offers a variety of products available for purchase on our website.
2.2 Prices listed are subject to change without notice. 2.3 We strive to ensure product availability but cannot guarantee stock levels for all items.
3. Order and Payment
3.1 To place an order, follow the instructions on our website and provide accurate details.
3.2 Payments must be made in full at the time of purchase. Accepted payment methods are displayed at checkout.
3.3 Once you complete the payment, please send the payment reference and order number to durbalink@gmail.com.
4. Shipping and Delivery
4.1 Shipping times may vary depending on your location. Estimated delivery times will be provided at checkout.
4.2 Durbalink is not responsible for delays due to customs, natural events, or shipping carrier issues.
4.3 Shipping fees are calculated based on your location and the items ordered. Additional fees for taxes, duties, or import charges may apply and are the buyer’s responsibility.
5. Cancellations and Returns
5.1 Order cancellations must be requested within 24 hours of placing the order. After this time, cancellations may not be possible.
5.2 We do not offer returns unless the product is damaged or defective upon arrival.
5.3 If a product is damaged or defective, you must notify us within 7 days of receiving the item. We will provide instructions for returning the product.
6. Refunds
6.1 Refunds will only be processed for damaged or defective items or canceled orders within the allowable timeframe.
6.2 Refunds will be issued to the original payment method within 7-14 business days after the return has been processed.
7. Privacy Policy
7.1 Durbalink respects your privacy. Personal information collected during your purchase is used solely to process your order and provide customer support.
7.2 We do not share, sell, or distribute your information to third parties without your consent, except as necessary to fulfill your order.
8. Limitation of Liability
8.1 Durbalink is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the products sold.
8.2 While we aim to provide accurate product descriptions and photos, we cannot guarantee that all items will appear exactly as described due to variations from suppliers.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Somalia, and any disputes shall be resolved exclusively in Somalia courts.
10. Contact Information
For questions or concerns regarding your order or these terms, please contact us at durbalink@gmail.com.